Odoo model ·
helpdesk.sla.status
Helpdesk Sla Status
Everything the Oddll AI Brain can read and reason about on your helpdesk.sla.status records — safely, and only what the signed-in user is allowed to see.
Library / Helpdesk Sla Status
Part of:
Helpdesk
Questions about Helpdesk Sla Status
- How many Helpdesk Sla Status records are there?
- Show the most recent Helpdesk Sla Status records
- How many Helpdesk Sla Status records were created this month?
- Break down Helpdesk Sla Status records by month
- Break down Helpdesk Sla Status records by Sla
- Which Sla has the most Helpdesk Sla Status records?
- Break down Helpdesk Sla Status records by Stage
- Which Stage has the most Helpdesk Sla Status records?
- How many Helpdesk Sla Status records are in each Status?
- Break down Helpdesk Sla Status records by Ticket
- Which Ticket has the most Helpdesk Sla Status records?
Fields on this model
| Field | Type | Relates to |
|---|---|---|
color |
integer | — |
deadline |
datetime | — |
exceeded_hours |
float | — |
reached_datetime |
datetime | — |
sla_id |
many2one |
helpdesk.sla
|
sla_stage_id |
many2one |
helpdesk.stage
|
status |
selection | — |
ticket_id |
many2one |
helpdesk.ticket
|
Ask it in your own Odoo
The answer comes from your database — private, permission-checked, and audited. Oddll AI Brain never stores your business data.
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